SAFETY WARNING

    Burning Odor Coming From Chimney – Safety Issues

    A burning smell without a fire is a serious warning sign. Know what to do.

    If you smell burning and hear rumbling/roaring, evacuate immediately and call 911!

    Creosote buildup causing burning odor danger - professional cleaning needed

    Immediate Actions to Take

    A burning smell when there's no fire is never normal and should be treated as a potential emergency.

    IF YOU SUSPECT A CHIMNEY FIRE:

    1. Get everyone out of the house immediately
    2. Call 911 from outside the home
    3. Do NOT use water to extinguish—it can cause explosive steam
    4. Close the damper if safely accessible (starves oxygen)
    5. Close all doors and windows if safely possible
    6. Wait for firefighters—do not re-enter

    Smoldering Creosote: How Level 3 Glaze Can Ignite

    Level 3 glazed creosote is a shiny, tar-like substance that builds up from incomplete combustion. It's extremely flammable and can ignite from retained heat in the chimney—even hours after your last fire.

    This is especially dangerous in wood stove installations in Mooresville (28115) and Davidson (28036) where fires are burned low for extended periods, creating perfect conditions for glazed creosote formation.

    Signs of a smoldering creosote fire:

    • Burning smell hours after fire has gone out
    • Hot spots on the chimney exterior wall
    • Smoke or steam coming from chimney when no fire is lit
    • Rumbling or crackling sounds from the flue
    • Discoloration of the chimney structure

    Why This Happens in Mooresville and Davidson Wood Stoves

    The Lake Norman area has many homes with wood stoves as supplemental heat. Common practices that lead to dangerous creosote buildup:

    • Burning "low and slow" for overnight heat—restricts oxygen, causes incomplete combustion
    • Using unseasoned wood—high moisture content lowers fire temperature
    • Closing air vents too much—smothers fire and increases smoke
    • Burning softwoods exclusively—pine and other softwoods produce more creosote
    • Skipping annual inspections—creosote builds unnoticed

    Preventing Dangerous Creosote Buildup

    The best protection is annual cleaning and proper burning practices:

    Burn Hot & Clean

    • • Use seasoned hardwood only
    • • Maintain flue temp above 250°F
    • • Avoid overnight smoldering fires
    • • Keep air supply adequate

    Professional Maintenance

    • • Annual inspection (Level 1 minimum)
    • • Professional sweeping before each season
    • • Video inspection for hidden buildup
    • • Glazed creosote chemical treatment

    After the Emergency: What Happens Next

    If firefighters responded to a chimney fire (or suspected fire), your chimney cannot be used again until professionally inspected and repaired.

    Chimney fires can reach 2,000°F—hot enough to crack flue tiles, damage mortar, and compromise the chimney's structural integrity. Even a "small" fire that seems to go out on its own may have caused hidden damage.

    We provide post-fire inspections with video documentation to assess damage and plan repairs. This documentation is often needed for insurance claims.

    Don't Risk a Chimney Fire

    Schedule your safety inspection today—it could save your home.

    Proudly Serving Charlotte and the Entire Piedmont Region

    We provide comprehensive chimney services to the following locations:

    Charlotte, NC

    28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28218, 28219, 28220, 28221, 28222, 28223, 28224, 28226, 28227, 28228, 28229, 28230, 28231, 28232, 28233, 28234, 28235, 28236, 28237, 28241, 28242, 28243, 28244, 28246, 28247, 28253, 28254, 28255, 28256, 28258, 28260, 28262, 28263, 28265, 28266, 28269, 28270, 28271, 28272, 28273, 28274, 28275, 28277, 28278, 28280, 28281, 28282, 28284, 28285, 28287, 28288, 28289, 28290, 28296, 28297, 28299, 28105, 28130, 28134, 28126

    Huntersville

    28070, 28078

    Cornelius

    28031

    Davidson

    28035, 28036

    Mooresville

    28115, 28117

    Matthews

    28104, 28105, 28106

    Mint Hill

    28227

    Pineville

    28134

    Concord

    28025, 28026, 28027

    Gastonia

    28052, 28053, 28054, 28055, 28056

    Monroe

    28110, 28111, 28112

    Lincolnton

    28092, 28093

    Salisbury

    28144, 28145, 28146, 28147

    Albemarle

    28001, 28002

    Greensboro

    27401, 27403, 27405, 27406, 27407, 27408, 27409, 27410, 27455

    Winston-Salem (West Salem)

    27101

    Don't see your area? Call us at (704) 200-2087 — we may still be able to help!

    Call Now – (704) 200-2087
    Call Now – (704) 200-2087